Member Service Center

Help with frequently used services

Membership

Contact Member Support

For membership issues and questions or to become a member, contact us:

Main
408-445-8500
Para asistencia en Español
408-445-5074

Email us
membership@sccaor.com

Have a question?


Office Hours
Monday – Friday
8:30am – 5:00pm

After Hours Assistance

Supra Support
877-699-6787
Monday – Sunday: 5 AM – 7 PM

MLSListings Support
866-734-5787
MWThF: 8 AM – 6 PM
Tuesday 8 AM – 5 PM
Saturday 8 AM -4 PM
Closed Sunday

Zipform support
(213) 739-8272
Monday – Friday: 24 Hours
Weekends and Holidays: 10am-10pm ET

Join SCCAOR

Become a Member

Become a Member

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Last
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Membership FAQ

COMMONLY ASKED QUESTIONS:

What is Secondary Membership?
Secondary membership is an opportunity for a REALTOR® or Broker member who has already stated their primary status with another Association to enjoy the benefits and services of another association.

What are the benefits of being a member of SCCAOR?

  • Ensuring the REALTOR® Voice in the Legislative Process
  • Reducing Your Legal Liability
  • Providing Support For Your Business
  • Increasing your Productivity and Expanding Your Skills
  • Saving You Money on Products and Services
  • Securing Your Future Through Retirement and Insurance Options
  • Giving You Visibility to Consumers
  • Saving You Time
  • Keeping You ‘In the Know’
  • Connecting You with The Local Real Estate Community
  • Free PC Tech Support
  • Free Video Profile
  • Free Professional Headshot

I have a key through BAREIS / Metrolist MLS, does my key automatically work in your area?
Your key would need to be co-op’d to have access in our area. We bill you for 3 months of access and one-time processing fee. click here for the coop form

For full list of FAQs, please click here.

Supra

Contact Support

Supra Support
877-699-6787
Monday – Sunday: 5 AM – 7 PM
For questions regarding other products or services, call the main Supra phone number to be directed to the appropriate party –1-800-547-0252 (US).
Email the Support Team
Please click here to complete email  form so that Supra can help you.  Supra will respond to you directly by email within 24 hours.

Support Center

Click here or click on the appropriate Supra product get support:

XpressKEY
eKEY
iBox Keyboxes
SupraWEB

Supra FAQ

COMMONLY ASKED SUPRA (key, lock box) QUESTIONS:

How to Setup General Email Notifications
Please click here to view the step by step instructions on the Supra support website

How to Setup Showing Notifications
Please click here to view the step by step instructions on the Supra support website

How to Update an Expired eKey
Please click here to view the step by step instructions on the Supra support website

How do I receive eKey Updates
Anytime the eKEY app is opened in cell or WiFi range it will automatically update on its own. No more cradling or tethering to your computer. It works on all iPhone, Android and BlackBerry phones.

How do I open an iBox BT LE with an Android™ or Apple® Device
Please click here to view the step by step instructions on the Supra support website

See a full list of FAQs, please click here.

MLS

Contact MLS Support

Contact MLS support directly for MLS System issues and listing questions.

MLS  Support:
866-734-5787

For new subscribers contact
SCCAOR Member Support
408-445-8500

MLS Access

Access the MLSListing Pro system, click here.

To become an MLS Subscriber, click here.

MLS FAQ

COMMONLY ASKED MLS QUESTIONS:

How do I Update My Personal or Office information
Please click here to view step by step instructions on the MLS website.

Where can I find the Application for Assistant Access and the Fee form
To view or print the Assistant Access Form, click here.
To view or print the Schedule of Fees Electronic Form, click here.

To view a list of upcoming MLS training events, click here.

To view the full list of MLS FAQs, click here

Membership Benefits

TO BE THE MOST CREDIBLE RESOURCE FOR REAL ESTATE RELATED ISSUES IN MARKETS WE SERVE

When you join the REALTOR® family, you also gain exclusive access to valuable tools and services only available to REALTOR® members, like free real estate contracts and forms, discounts on products and services, education, free monthly housing market statistics, a powerful advocacy arm at all levels of government, and so much more.

GREAT MEMBER SUPPORT

We are committed to bringing you the very finest tools and information to help you succeed.

PROFESSIONAL DEVELOPMENT

Training to help you get the most out of your business and keep you up to date with changes in the real estate industry.

FREE PC REPAIR

Tech Support provides assistance on technology related issues at no cost.

DISPUTE RESOLUTION

One of the finest in-house arbitration and professional standards programs in California.

NETWORKING EVENTS

Network with fellow REALTORS® at local marketing sessions, general membership meetings, Broker/Manager meetings and networking events.

Classes and Events

November

November 28, 2017 - 45 Hour Licence Renewal Continuing Education with Optional Live Review


2017-11-28 09:00:00
2017-11-28 12:00:00
America/Los_Angeles
45 Hour License Renewal Continuing Education with Optional Live Review

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Randy Turnquist

45 Hour License Renewal Continuing Education with Optional Live Review

Tuesday, November 28, 2017
9:00 am – 12:00 pm

$109 Members
Register by November 26 – 9 pm PST

$125 Prospective Members
Register by November 26 – 9 pm PST

$145 After November 26
(if available)

Class Overview:

Our 45-hours Correspondence Package consists of the CalBRE Required General Courses, and one course each covering Consumer Protection and Consumer Service. These courses are sold as a complete package and not individually.

All students will receive the 3 hours courses of The Required General Courses: Agency, Ethics, Trust Funds Handling, Fair Housing, Risk Management, and Management & Supervision course and two Consumer Protection & Consumer Service: Making Money in California Foreclosures and Property Management Success

  • Courses by either textbook or PDF. Textbook should be picked up prior to class at our office.
  • All exams are online. Instructions for the exams will be given at the optional live review seminar.
  • Optional live review will be approximately 3 hours of the above material.

Bring your laptop or tablet for assistance logging in for the first time.

Regulations:

  • Anyone who fails an online exam may take a second test at no additional fees any time within one year from date of registration or take the optional review again at no additional fees.
  • Courses are for all licensees (Salespersons, Brokers & Subsequent Renewals)
  • These courses are approved for Continuing Education Credit by the California Bureau of Real Estate (“CalBRE”). However, this approval does not constitute an endorsement of the views or opinions which are expressed by the course sponsor, instructor, author or lecturers. CalBRE Sponsor No. 0054.

CalBRE Testing Requirements:

  • The CalBRE limits all Continuing Education testing to a maximum of 15-hours of credit per day. 45-credit hours may be completed over a minimum of 3-days.
  • You MUST have your materials for at least four (4) days before you take any final exam.
  • You will receive instructions via email for obtaining your unique Student ID and Password so that you may complete the remaining online final exams.

Click here to view cancellation policy

November 28, 2017 - Business Planning and Goal Setting


2017-11-28 13:30:00
2017-11-28 15:30:00
America/Los_Angeles
Business Planning and Goal Setting

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Jim Myrick

Business Planning and Goal Setting

Tuesday, November 28, 2017
1:30 pm – 3:30 pm

$15 Members
Register by November 26 – 9 pm PST

$20 Prospective Members
Register by November 26 – 9 pm PST

$25 After November 26
(if available)

Class Overview:

Do you own your business or does your business own you?

There are some simple steps that help empower your business to be a slave to your family and lifestyle as opposed to the other way around.

  • Understanding the Conversation from Employee to Business Owner
  • Higher Purpose – Making it more than the money
  • Breaking down the numbers for success
  • Getting into Action and Keep Track.
  • Business vs Practice

Click here to view cancellation policy

November 30, 2017 - General Membership Meeting


2017-11-30 09:00:00
2017-11-30 11:00:00
America/Los_Angeles
General Membership Meeting

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

General Membership Meeting

Thursday, November 30, 2017
9:00 am – 11:00 am

Free for SCCAOR Members
Must Register in Advance

This will be a very informative meeting as we will have information on the upcoming Portability of Property Tax Campaign. There will also be C.A.R., NAR, and local Government Affairs updates.

Click here to view cancellation policy

November FREE MLS Training Schedule

MLSListings Essentials: Required Training
11/06/2017 10:00 AM PDT – 01:00 PM PDT
Register Now

Matrix Essentials
11/01/2017 10:30 AM PDT – 12:00 PM PDT
Register Now

Paragon Essentials
11/01/2017 01:00 PM PDT – 02:30 PM PDT
Register Now

Listing Locator
11/15/2017 10:30 AM PDT – 12:00 PM PDT
Register Now

REALTOR Properties Resource (RPR) Essentials
11/15/2017 01:00 PM PDT – 02:30 PM PDT
Register Now

Matrix 301 – Next Level Searching and Reporting
11/29/2017 10:30 AM PDT – 12:00 PM PDT
Register Now

HomeSnap Pro Mobile App. (Your Mobile App)
11/29/2017 01:00 PM PDT – 02:30 PM PDT
Register Now

December

December 5, 2017 - 8 Hour CA-DBO Safe Comprehensive Course Professional Education for Professional Mortgage Loan Originators (MLO)


2017-12-5 09:00:00
2017-12-5 17:00:00
America/Los_Angeles
8 Hour CA-DBO Safe Comprehensive Course
Professional Education for Professional Mortgage Loan Originators (MLO)


1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Michelle Velez

8 Hour CA-DBO Safe Comprehensive Course
Professional Education for Professional
Mortgage Loan Originators (MLO) 

Tuesday, December 5, 2017

9:00 am – 5:00 pm
*8:45 am Check-In

$139 SCCAOR Members

$159 All On-Site Registration

*Price includes the $12 NMLS Bank Fee & 157 Page Reference Book

Class Overview:

Meets CalBRE & DBO Renewal Requirements

LIVE EIGHT HOUR COURSE

  • Includes three hours federal law and regulations, two hours of ethics, two hours of lending standards for nontraditional mortgages and one elective hour

COURSE TEXTBOOK

END OF COURSE ASSESSMENT

  • Our Final Project Will Be A Case Study.

FOR YOUR INFORMATION NMLS Rules

  • To receive credit, you must be on time and present for the full 8 hours. Computers, phones, and other electronic devices must be turned off during the instruction.

CANCELLATION POLICY

  • Refunds can be received up to four (4) business days before the seminar for a service charge of $20.00.
  • Transfers to a different seminar date or location can be requested up to 1 business day before the seminar.
  • “No Shows” must pay $50.00 to transfer to a new seminar.
  • Duane Gomer, Inc. is a NMLS approved provider (#1400388). As such they are responsible for registration, processing of payments, banking of course hours, and content. Their telephone number is (800) 439-4909.

December 6 & 7, 2017 - Seniors Real Estate Specialist® (SRES®) Designation


2017-12-6 09:00:00
2017-12-7 17:00:00
America/Los_Angeles
Senior Real Estate Specialist® (SRES®) Designation

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Jerry Kidd

Seniors Real Estate Specialist®
(SRES®) Designation

Wednesday & Thursday
December 6 & 7, 2017

9:00 am – 5:00 pm

Early Bird Registration
$249
Through November 6 9PM PST

Regular Registration
$275
Beginning November 7 9PM PST

All after November 22
$350
If available

Class Overview:

Discover the advantages of NAR’s Seniors Real Estate Specialist® designation.

Build your real estate business with specialized knowledge of the wants, needs and expectations of home buyers and sellers aged 50+. By earning your SRES® designation via the 2-day course, you gain familiarity with these unique buyers and sellers, and connect with a specialized referral network of more than 13,000 REALTORS®.

SRES® Program Information

The SRES® designation course seeks to instill knowledge and understanding of and empathy for 50+ real estate clients and customers.

Develop the business building skills and resources needed for specialization in the 50+ real estate market. The SRES® designation program provides professional training and development suitable for continuing education credit.

SRES® Designation Course Learning Objectives:

  • Learn distinguishing characteristics and trends of the 50+ market so that you can discern them in your own market area
  • Evaluate your market area attractiveness to the 50+ market
  • Master the vocabulary of the range of housing options for the 50+ market
  • Learn the application of federal laws for Housing for Older Persons Act (HOPA)
  • Develop business building outreach methods for communicating and gaining 50+ market share
  • Adapt methods for counseling the 50+ buyer and sellers
  • Stay focused on the transaction and avoid inappropriate involvement in family matters
  • Develop sensitivities to 50+ issues and priorities when counseling buyers and sellers, showing properties, and managing transactions
  • Develop services that win and sustain client and customer relationships and position you as a trusted real estate advisor
  • Assemble a team of experts to help you serve 50+ clients and customers
  • Learn about the uses, benefits, procedures, and issues involved in reverse mortgages
  • Learn about uses of pensions, 401k accounts, and IRAs in real estate transactions
  • Gain an understanding of how Medicare, Medicaid, and Social Security impact 50+ real estate decisions
  • Recognize mortgage finance and loan schemes and scams that victimize 50+ borrowers
  • Identify key life stages, viewpoints, and transitions in relation to housing choices
  • Recognize how a home can be adapted for safety, comfort, and aging in place
  • Help clients integrate disposition of real property into estate plans

Quick Facts:

  • Successful completion of the two-day SRES® designation course
  • Active membership in the National Association of REALTORS®
  • 80% passing grade on exam
  • SRES Membership Benefits
  • Active membership in the SRES® Council.
  • (New designees receive one-year membership in the Seniors Real Estate Council® FREE. Annual dues are $99 each year thereafter.)

What You Gain:

  • Access to the online SRES® member database
  • Access to the members-only section of the SRES® web site
  • Consumer marketing materials
  • Quarterly newsletter
  • Marketing letters
  • Scripts and concepts for contacting clients age 50+

Click here to view cancellation policy

December 11, 2017 - C.A.R. Residential Purchase Agreement & Related Docs


2017-12-11 10:00:00
2017-12-11 14:00:00
America/Los_Angeles
C.A.R. Residential Purchase Agreement & Related Docs

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Larry Spiteri

C.A.R. Residential Purchase Agreement

Monday, December 11, 2017

10:00 am – 2:00 pm

$45 Members
Register by December 9 9PM PST

$65 Prospective Members
Register by December 9 9PM PST

$75 After December 9
(if available)

Class Overview:

Learn how to effectively use the Residential Purchase Agreement (RPA) with detailed instruction page by page.

  • Ensure you are up to date with the changes to the RPA contract.
  • Related Documents include: Agency, Disclosure, Counter Offers, Addenda, Advisories, and more.
  • What you need to be aware of.
  • Q & A

Click here to view cancellation policy

December 12, 2017 - Handle Any Objection Using Scripts


2017-12-12 13:30:00
2017-12-12 16:30:00
America/Los_Angeles
Handle Any Objection Using Scripts

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Michael Soon Lee

Handle Any Objection Using Scripts

Tuesday, December 12, 2017

1:30 pm – 4:30 pm

$25 Members
Register by December 10 9PM PST

$35 Prospective Members
Register by December 10 9PM PST

$50 After December 10
(if available)

Class Overview:

One of the keys to success in the real estate profession is projecting confidence to clients. Having the answer to the most common home buyer and seller objections will give you instant respect and increased business.

Come see how top agents respond to tough questions and learn to make their words your own. Never be at a loss for words again.

  • How top agents answer the most difficult objections.
  • Why clients are increasingly questioning the value of real estate services.
  • Tangibly proving the value of your services.
  • Getting clients to understand how hard you work.
  • Getting clients to understand how little you actually make.
  • Keeping your commission from becoming part of the negotiations.
  • Letting clients constantly know that you’re earning your money.
  • Getting sellers to pay more than the “average” listing commission.
  • Getting buyers to consistently sign a Buyer-Broker Agreement.
  • Establishing your value from the very first contact.
  • Developing an image as a unique agent.
  • Separating yourself from the competition.
  • Developing your own list of questions that you’re afraid clients will ask.
  • Writing your own objection-answering scripts.
  • Practicing scripts so they sound natural.

Click here to view cancellation policy

December 19, 2017 - Membership Appreciation Holiday Party


2017-12-19 16:00:00
2017-12-19 19:00:00
America/Los_Angeles
Membership Appreciation Holiday Party & Teen Toy/Pajama Drive

Silicon Valley Capital Club
SCCAOR
events@sccaor.com

View Flyer

December FREE MLS Training Schedule

MLSListings Essentials: Required Training
12/04/2017 10:00 AM PDT – 01:00 PM PDT
Register Now

Custom Displays and Exports
12/13/2017 10:30 AM PDT – 12:00 PM PDT
Register Now

Market Intelligence Made Simple
12/13/2017 01:00 PM PDT – 02:30 PM PDT
Register Now

January

January 17 & 18, 2018 - Does it Pencil?


2018-1-17 09:00:00
2018-1-18 13:30:00
America/Los_Angeles
Does it Pencil? How to Work with Investors. How to Invest.

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Joe Still

Does it Pencil?

Day 1 – The Benchmarks Course
Wednesday, January 17, 2017

9:00 am – 4:30 pm

Day 2 – The Tax Course (4.0 hours)
Thursday, January 18, 2017
9:00 am – 1:30 pm

$199
Members & Prospective Members

Register by January 16 – 9 pm PST

Tuition Includes:

* Pre Course Video Series * Comprehensive Course Materials * CREA Certification Eligibility * Complete Course Video

Class Overview:

The Real Deal in Real Estate Investment
A Master Level Real Estate Training for Brokers, Appraisers & Investors

Does it Pencil training teaches how to use simple and powerful analysis tools to determine what a property is really worth and why.

Does it Pencil tools and skills work whether your property is a rental house, a duplex, apartments, commercial, or vacant land.  If you’re working with investors or want to invest, Does it Pencil will teach what you need to know.

Day 1 – The Benchmarks Course (6.5 hours)
Wednesday, January 17, 2018 | 9:00 am – 4:30 pm

  • How to measure appreciation – exactly
  • Measuring and forecasting cash flows
  • The Metrics: C/C, CAP, IRR
  • Measuring ROI before you buy
  • Due diligence techniques the pros use
  • Case study applications
    *HP 10BII calculator or smart phone app required.

Day 2 – The Tax Course (4.0 hours)
Thursday, January 18, 2018 | 9:00 am – 1:30 pm

  • Calculating interest in the hold
  • How to calculate and interpret depreciation for investors
  • How to build a Cash Flow Worksheet
  • Performing Capital Gains analysis
  • Working with tax professionals and clients
  • After tax Benchmarks
  • Case study applications

    *Class Pre-Course Materials will be included in the registration confirmation email.

*Does it Pencil is the training required for the Certified Real Estate Analyst certification

Click here to view cancellation policy

January 23, 2018 - How to List & Sell Commercial/Investment Property 1 Day Course


2018-1-23 09:00:00
2018-1-23 17:00:00
America/Los_Angeles
How to List & Sell Commercial/Investment Property
1 Day Course with Emphasis on Working with Buyers


1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Michael Simpson

How to List & Sell Commercial/Investment Property
1 Day Course with Emphasis on Working with Buyers

Tuesday, January 23, 2018

9:00 am – 5:00 pm

$49 Members
Register by January 21 9PM PST

$69 Prospective Members
Register by January 21 9PM PST

$100 After January 21
(if available)

Class Overview:

Some Of What You Will Discover Includes…

  • How to put 4 marketing systems into action that will deliver every level of client.
  • How to qualify prospects in 3 minutes or less and ONLY work with clients who are ready to do business TODAY.
  • How to reach eager sellers with MASSIVE portfolios without having a single listing.

You Will Learn The Concepts:

  • How to calculate Cap Rates, Gross Rent Multiplier (G.R.M’s) & set up sheets
  • Terminology and tips for communicating with Investors and other C.I. Brokers
  • How top calculate return on Investment (R.O.I) vacancy, expense factors
  • How to analyze and determine value using the income approach
  • How to do a rent survey and the impact of market rent vs. actual rent on value
  • How investors make buying decisions.
  • How to find investor clients
  • ‪How to talk to commercial brokers, How to get the appointment, what to say at the appointment.
  • How to use the income approach to analyze property and determine value.
  • Custom proven scripts, how to calculate GRM, CAP, ROI, ROE, IRR, expenses, vacancy factors and most importantly………how to use them effectively to separate yourself from everyone else, stand out, get business and GET PAID!
  • Huge money making tips, techniques, and strategies in your real estate contracts.
  • How to look different, sound different use different approaches to be unique.
  • Also includes How to Approach the Commercial Broker and get cooperation every time!

* This course is approved for 7 hours of Continuing Education Credit
Consumer Service CalBre Sponsor No.-5129

Click here to view cancellation policy

January 26, 2018 - 2018 SCCAOR Installation of Officers and Directors


2018-1-26 18:00:00
2018-1-26 23:00:00
America/Los_Angeles
2018 SCCAOR Installation of Officers and Directors

200 Edenvale Ave, San Jose, CA 95136
SCCAOR
events@sccaor.com

2018 SCCAOR Installation of Officers and Directors

Friday, January 26, 2018
6:00 p.m. – 11:00 p.m.
Hayes Mansion (200 Edenvale Ave, San Jose, CA 95136)

Early bird pricing ends December 31st
$125 (Individual tickets)
$1200 (Table of 10)

Price will increase to $150 per ticket on January 1st, 2018

Click here to buy individual tickets

Click here to buy a table of 10

January 30, 2018 - How to Support Appraisal Values in Hot Markets


2018-1-30 09:30:00
2018-1-30 11:00:00
America/Los_Angeles
How to Support Appraisal Values in Hot Markets

1651 N 1st St, San Jose
SCCAOR
events@sccaor.com

Instructor: Brian T. Cadieux

How to Support Appraisal Values in Hot Markets

Tuesday, January 30, 2018

9:30 am – 11:00 am

$15 Members
Register by January 28 9PM PST

$25 Prospective Members
Register by January 28 9PM PST

$30 After January 28
(if available)

Class Overview:

Have you ever had a problem appraisal?

With this new appraisal knowledge, you’ll be able to support your list price, rebut bad appraisals, save deals and close more deals. Learn how to identify the strengths & weakness of an appraisal.

  • How to Support Value in Hot Markets
  • Handle a Rebuttal like an Appraiser
  • Know the Trends
  • How to Use Market Data to Support Your List Price
  • Ideas for What to Do in Value Problems
  • Weakness in an Appraisal “Big 10 Red Flags”
  • Problem Comps

Click here to view cancellation policy

February

No classes or events scheduled - check back later

The REALTOR® Action Fund

When it comes to advocacy REALTORS® band together as the REALTOR® Party, which is a powerful alliance of REALTORS® working to protect and promote homeownership and private property rights. Simply put, the REALTOR® Party promotes policies and candidates that support your ability to do business, but we need your help. You can help by INVESTING in the REALTOR® Action Fund, (RAF). With the resources provided by the REALTOR® Action Fund we fight threats of costly rules, taxes, and regulations such as proposed taxes on services (your commission), fireplace retrofits, and point of sale regulations. Learn more about RAF here.

The REALTOR® Action Fund Victories

  • SCCAOR defeated a Bay Area wide fireplace replacement mandate that would have cost your clients on average over two thousand dollars at the point of sale.
  • SCCAOR defeated a City of Santa Clara proposed ordinance that would have discriminated against renters that are unrelated and share a household, and placing a burden on property owners to enforce.
  • Last year we defeated a tax on conventional mortgages that would have cost the average California homebuyer over $8,000 on the cost of their mortgage.
  • Thanks to the RAF we have been able to defeat service taxes,that would have taxed your commission.
  • RAF has helped us defend the mortgage interest deduction from being eliminated.

Corporate Sponsors